FAQ
1. Do you have a physical store?
No, we operate online only.
2. Which shipping courier do you use?
All domestic orders are sent via USPS. For international orders other couriers may be used. Please refer to our Shipping Policy for more information.
3. Can I make exchange an item?
You can exchange an item for another or receive a refund. Please refer to our Return Policy for more information.
4. What is a Pre Order?
Pre-orders are items that are not currently in-stock. If you submit a pre-order, the item will be reserved for you and shipped out as soon as the item is in stock. We will notify you via email at the time of shipment. Pre-Orders are final sale.
No, we operate online only.
2. Which shipping courier do you use?
All domestic orders are sent via USPS. For international orders other couriers may be used. Please refer to our Shipping Policy for more information.
3. Can I make exchange an item?
You can exchange an item for another or receive a refund. Please refer to our Return Policy for more information.
4. What is a Pre Order?
Pre-orders are items that are not currently in-stock. If you submit a pre-order, the item will be reserved for you and shipped out as soon as the item is in stock. We will notify you via email at the time of shipment. Pre-Orders are final sale.
5. I need help selecting my size
Please refer to our Fit Guide for more information.
6. Do you have Gift cards?
Yes we have Whiteberry Gift Cards available